From Cloupor:
To Cloupor mini owners:
We are so sorry to bring some customers any trouble during last few days .
To satisfy the huge market , we worked hard for the large production .
And we actually didn’t control the whole quality system very well at that time.About 0.1%-0.2% Cloupor mini may have overheat or short circuit or some other different defective problems. This may cause the circuit board melted down,but it will never reach to a ignition point to make other things burn , let alone catch fire.
If yours with the above kind of problem ,be free to email us user@cloupor.com
For the customers do not have any problem until now but worry about if yours with the potential overheat problem, here is a simple identify way:
Connect a atomizer and press the fire button 15s at 30W(just one time) , if doesn’t show “Too hot”, that’s a good unit.
We’v found the source of the problem and changed the firmware .For the new batch we shipped from last week,
no this overheat issues.Tough time may happen to any companies , we believe a positive attitude will make all things better .
Thanks so much for your support ! And welcome any suggestion!
The official statement can be found HERE.
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